Chief Operational Effectiveness Officer
Fran Lindner is an experienced technology leader who has spent her nearly 30-year career leading transformational change across broad global teams in the financial services industry. She is Chief Operational Effectiveness Officer for MUFG Americas Holdings Corporation and its U.S. banking subsidiary, MUFG Union Bank, N.A., and she is a member of the Executive Committee for the Americas.
She focuses on critical enterprise priorities and initiatives, including oversight of the company’s Quality Center of Excellence (QCOE)/End-to-End Process Improvement group, the Central Risk and Control Office, Enterprise Change Management, Enterprise Program Management and other areas.
Fran joined MUFG in 2019 to lead Business Enablement Technology, which is responsible for delivering technology to all businesses across the company. Prior to joining MUFG, she spent 20 years at Bank of America in a number of senior technology roles. Most recently, she was responsible for the risk and control effectiveness of Global Technology and Operations (GT&O), including application software development lifecycle management, information security and data management.
Previously, she was responsible for end-to-end technology delivery supporting the bank’s staff functions including Global Finance, Global Human Resources, Global Marketing and Communications, Corporate Real Estate and Global Supply Chain Management. Earlier in her tenure, she supported the Wholesale Credit and Consumer Finance businesses.
Fran started her career at First Data Corporation as a client service director. She has a Bachelor of Science from Florida State University and is fluent in both English and Italian.