Chief Information and Operations Officer and Head of the Transformation Program
Christopher (Chris) Higgins serves as Chief Information and Operations Officer (CIOO) for MUFG Americas Holdings Corporation and its U.S. banking subsidiary, MUFG Union Bank, N.A. As head of Operations & Technology for the Americas, his responsibilities consist of supporting core technology functions including strategy, applications, infrastructure, enterprise architecture, technology modernization as part of the larger Transformation program, and IT governance. In addition, his role oversees Enterprise Information Security, Program Management, Operations and Technology Risk Management, Mergers & Acquisitions Integration, and Operations and Process Excellence, including both Consumer and Wholesale (payments, treasury and cash management, middle and back office support, etc).
In addition to his role as CIOO, Chris also serves as Head of the Transformation Program for MUFG in the Americas, where he is leading a comprehensive business transformation that will allow us to deliver new technologies, platforms, and processes that will increase collaboration, support scalable, adaptive solutions to meet future needs, and fuel growth across the business.
Mr. Higgins previously served as Chief Information Officer for U.S. Bank in Minneapolis, MN. There he was responsible for the company’s Enterprise Technology Services, which included enterprise architecture, application development, enterprise technology testing, enterprise technology program/project management, and global infrastructure. Prior to that he worked at Bank of America, where he was responsible for Enterprise Information Management, which included U.S. data warehousing, business continuity and disaster recovery, and global information security.
Mr. Higgins graduated from the University of Vermont with a Bachelor of Science degree in accounting; he received his Master of Business Administration Degree from Pacific Lutheran University. He is a member of the University of Vermont’s Business School Advisory Board. Mr. Higgins has received his certification in Six Sigma Lean and Black Belt.